Help & FAQ
Quick answers for guests and hosts. Still stuck? Reach us from the Contact page.
How do I book a stay?
Open any listing, choose your check-in and check-out dates and the number of guests, then review the price breakdown and select Reserve. Instant-book places confirm right away; others send a request to the host.
When am I charged?
You are not charged at the moment you reserve. Your booking appears under My bookings with a “Pay now” option, and the total shown includes the nightly rate plus the service fee.
Can I cancel a booking?
Yes. Go to My bookings and select Cancel on any pending or confirmed stay. If the booking was already paid, it is refunded automatically.
How do reviews work?
Only guests who actually stayed can review a place, so every rating is genuine. After your stay is confirmed or completed you can write a review from My bookings.
How do I become a host?
Open the Host dashboard, add your property with photos, price and amenities, and publish it. You can edit or remove your listing any time and see all incoming bookings in one place.
What is a wishlist?
Tap the heart on any stay to save it to your wishlist for later. Your saved places live under Wishlist while you plan your trip.